Hoof It values your privacy and is committed to protecting your personal information. This Privacy Policy explains what information we collect, how we collect it, how we use it, and how we share it when you visit our website or communicate with us.
Information We Collect
When you use our website or interact with us, we may collect the following types of information:
Information you provide to us. If you submit a contact form, request a consultation, or sign up to receive text messages, we collect information you give us directly, including your name, address, telephone number, and email address.
Cookies
Cookies are small text files placed on your device that tell us whether you are a new or returning visitor and which pages you view.
Transparent GIFs
Transparent GIFs are invisible images that track information such as how you arrived at a particular page on our website.
Log files
Our servers automatically record information including your IP address, internet service provider, and browser type. We use this data to understand visitor volume, timing, and behavior on our website.
How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and provide veterinary services
- Send you appointment confirmations, reminders, service updates, and customer service messages by text or email when you have opted in
- Improve the design, content, and performance of our website
- Comply with applicable legal obligations
How We Share Your Information
We do not sell, rent, or share your personal information with third parties or affiliates for their marketing purposes.
No mobile information, SMS consent, or phone numbers will be shared with third parties or affiliates for marketing or promotional purposes. Information shared with subcontractors that support our services, such as our SMS messaging platform, is shared only to deliver the service you requested and is not used for any other purpose.
We may disclose information when required by law, subpoena, or other legal process, or to protect the rights, property, or safety of Hoof It, our clients, or others.
SMS Messaging Terms
If you consent to receive SMS messages from Hoof It, you agree to receive appointment scheduling, appointment reminders, service updates, and customer service text messages from us. Reply STOP to opt out. Reply HELP for support. Message and data rates may apply. Messaging frequency may vary. Visit https://hoofit.vet/privacy-policy/ to see our privacy policy and terms and conditions.
Information Security
We maintain physical, electronic, and procedural safeguards that comply with applicable legal and regulatory standards to protect your personal information. Access is restricted to employees who are trained in proper handling of client information and have a legitimate business need.
Contact Us
If you have questions about this Privacy Policy or how your information is handled, contact Hoof It at Office@hoofit.vet.
Last updated: 5.27.2026